SHIPPING, RETURNS & EXCHANGES POLICY

SHIPPING

At Iron Grip, we are committed to providing fast, secure, and reliable shipping for customers both domestically and internationally.

Orders are currently processed and shipped from our logistics centers located in Florida, USA and Panama, depending on product availability and delivery destination.

Shipping times may vary based on the customer’s location, selected shipping method, and external factors related to shipping carriers. Once an order has been processed, customers will receive a tracking number to monitor their shipment status.

All orders are carefully prepared to ensure products arrive in excellent condition. However, Iron Grip is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances outside of our control.

For international orders, customers are responsible for any applicable customs duties, import taxes, or additional fees required by their country.

​

RETURNS & EXCHANGES

We accept returns and exchanges on eligible unused products within the specified return period after delivery.

To qualify for a return or exchange, products must be unused, in original condition, and returned with original packaging and tags when applicable.

Returns or exchanges may be denied if products show signs of use, damage caused by the customer, or missing components.

If you receive a damaged, defective, or incorrect item, please contact our support team as soon as possible with photos of the package and product so we can assist you quickly.

Shipping costs related to returns or exchanges may vary depending on the reason for the request and customer location.

Certain limited edition or clearance items may not be eligible for returns or exchanges.

For additional assistance regarding shipping, returns, or exchanges, please contact our customer support team through the Contact section of our website.